Event Schedule

Thursday, October 22, 2026

Time

8:00 am - 4:00 pm

Session

Attendee Registration

CEU

Sponsor

Mapfre Insurance

Speaker

Room

Grand Ballroom Foyer

Time

8:00 am - 10:00 am

Session

Continental Breakfast

CEU

Sponsor

Speaker

Room

Grand Ballroom Foyer

Time

9:00 am - 5:00 pm

Session

AILP Issues: EPLI

CEU

7

Sponsor

Mapfre Insurance

Speaker

Rich Douglas

Room

Back Bay D

Time

9:00 am - 5:00 pm

Session

Massachusetts Commercial Auto Overhaul: CAR’s 2027 Form Changes

CEU

6

Sponsor

Speaker

Laura Poulin

Room

Back Bay C

Time

9:00 am - 5:00 pm

Session

Personal Residential Intensive…Or There’s No Place Like Home!

CEU

6

Sponsor

Speaker

Irene Morrill

Room

Back Bay B

Time

9:00 am - 5:00 pm

Session

P&C Licensing Program – Day 1

CEU

Sponsor

Speaker

Marshall Katz

Room

Exeter

Time

12:00 pm - 1:00 pm

Session

CEU

Sponsor

Utica National Insurance Company

Speaker

Room

Commonwealth

Time

1:30 pm - 4:30 pm

Session

S.U.P.E.R Power Leadership; Influence, Identity & Impact!

CEU

Sponsor

Speaker

Traci Adedeji

Room

Back Bay A

Time

2:30 pm - 3:30 pm

Session

Afternoon Break

CEU

Sponsor

Utica National Insurance Company

Speaker

Room

Grand Ballroom Foyer

Time

4:30 pm - 6:00 pm

Session

Catch the Spirit Reception

CEU

Sponsor

Plymouth Rock Assurance

Speaker

Room

Republic Foyer

Friday, October 23, 2026

Time

7:30 am - 4:00 pm

Session

Attendee Registration

CEU

Sponsor

Mapfre Insurance

Speaker

Room

Grand Ballroom Foyer

Time

7:30 am - 9:00 am

Session

Full Breakfast Buffet

CEU

Sponsor

Speaker

Room

Constitution

Time

8:15 am - 4:15 pm

Session

AILP Issues: Commercial Liability

CEU

7

Sponsor

Mapfre Insurance

Speaker

Rich Douglas

Room

Berkeley

Time

8:15 am - 4:15 pm

Session

P&C Licensing Program – Day 2

CEU

Sponsor

Speaker

Marshall Katz

Room

Exeter

Time

8:15 am - 11:15 am

Session

CEU

3

Sponsor

Utica National Insurance Company

Speaker

John Slosek

Room

Back Bay D

Time

8:30 am - 9:30 am

Session

From AI Overload to Smart Decisions: How Agencies Evaluate and Adopt AI

CEU

1

Sponsor

Speaker

Dale Steinke

Room

Back Bay A

Time

9:00 am - 1:00 pm

Session

Trade Show Opens!

CEU

Sponsor

Speaker

Room

Grand Ballroom

Time

9:00 am - 12:00 pm

Session

Engraved In History

CEU

Sponsor

Openly

Speaker

Room

Grand Ballroom Foyer

Time

9:00 am - 10:00 am

Session

Agent Duty: What Does It Really Mean?

CEU

1

Sponsor

Safety Insurance

Speaker

Laura Poulin

Room

Dalton

Time

9:00 am - 10:00 am

Session

The HO Policy Goes On Vacation!

CEU

1

Sponsor

N&D | Union Mutual Insurance Group

Speaker

Irene Morrill

Room

Clarendon

Time

9:00 am - 10:00 am

Session

Certificates Of Insurance – They Want What?!

CEU

1

Sponsor

The Concord Group

Speaker

Catherine Trischan

Room

Hampton

Time

9:45 am - 10:45 am

Session

AI Literacy and Governance: Building Trust, Guardrails, and Good Judgement

CEU

1

Sponsor

Speaker

Dale Steinke

Room

Back Bay A

Time

9:45 am - 11:15 am

Session

State of the Industry: Navigating Change and Capturing Opportunity (PRINCIPALS ONLY)

CEU

Sponsor

N&D | Union Mutual Insurance Group

Speaker

Phil Trem

Room

Back Bay B

Time

10:15 am - 11:15 am

Session

Is Insuring the Building to Replacement Cost Enough? (Personal & Commercial)

CEU

1

Sponsor

Safety Insurance

Speaker

Irene Morrill

Room

Clarendon

Time

10:15 am - 11:15 am

Session

Unlicensed Staff in Massachusetts: Staying Compliant Without Slowing Down

CEU

1

Sponsor

Quincy Mutual Group

Speaker

Laura Poulin

Room

Dalton

Time

10:15 am - 11:15 am

Session

Commercial General Liability – Changes Coming Soon!

CEU

1

Sponsor

N&D | Union Mutual Insurance Group

Speaker

Catherine Trischan

Room

Hampton

Time

11:30 am - 12:45 pm

Session

MAIA’s Annual Meeting

CEU

Sponsor

Quincy Mutual Group

Speaker

Room

Back Bay C

Time

12:00 pm - 1:00 pm

Session

Bloody Mary and Mimosa Bar!

CEU

Sponsor

Liberty Mutual Insurance

Speaker

Room

Trade Show

Time

1:00 pm - 2:15 pm

Session

Gourmet Luncheon with Joe Torrillo, 911 First Responder: From Devastation to Inspiration

CEU

Sponsor

Arbella Insurance Group

Speaker

Joe Torrillo

Room

Constitution

Time

2:30 pm - 4:30 pm

Session

Running An Agency In 2026 – A Panel Discussion (PRINCIPALS ONLY)

CEU

Sponsor

The Andover Companies

Speaker

Room

Back Bay A

Time

2:30 pm - 4:00 pm

Session

Trade Show Re-Opens!

CEU

Sponsor

Speaker

Room

Grand Ballroom

Time

2:30 pm - 4:00 pm

Session

The Agency Cyber Playbook: A Guide to Risk, Reputations, and Recovery

CEU

Sponsor

Quincy Mutual Group

Speaker

Robert Beltran

Room

Back Bay B

Time

2:30 pm - 3:30 pm

Session

Bonds Without the Confusion: What You Need to Know

CEU

1

Sponsor

Speaker

Laura Poulin

Room

Dalton

Time

2:30 pm - 3:30 pm

Session

E-Bikes…Covered or Not?

CEU

1

Sponsor

Safety Insurance

Speaker

Irene Morrill

Room

Clarendon

Time

2:30 pm - 3:30 pm

Session

Employment Practices Liability – Why Every Business Needs It

CEU

1

Sponsor

Speaker

Catherine Trischan

Room

Hampton

Time

3:00 pm - 4:00 pm

Session

Afternoon Cocktail!

CEU

Sponsor

Boston Software

Speaker

Room

Trade Show

Time

3:45 pm - 4:45 pm

Session

Third-Party Claims and Action-Over Exposure: Don’t Get Caught in the Middle

CEU

1

Sponsor

The Andover Companies

Speaker

Laura Poulin

Room

Dalton

Time

3:45 pm - 4:45 pm

Session

BAP vs. MA…If You Have the Choice, Which Is Better?

CEU

1

Sponsor

Speaker

Irene Morrill

Room

Clarendon

Time

3:45 pm - 4:45 pm

Session

Four Property Concepts Every Agent Should Understand

CEU

1

Sponsor

Mapfre Insurance

Speaker

Catherine Trischan

Room

Hampton

Time

4:15 pm - 5:45 pm

Session

T.G.I.F. – Thank Goodness For Independence And Freedom Celebration!

CEU

Sponsor

N&D | Union Mutual Insurance Group

Speaker

Room

Grand Ballroom Foyer

Saturday, October 24, 2026

Time

7:30 am - 3:00 pm

Session

Attendee Registration

CEU

Sponsor

Mapfre Insurance

Speaker

Room

Grand Ballroom Foyer

Time

7:30 am - 9:30 am

Session

Breakfast Buffet

CEU

Sponsor

Speaker

Room

Back Bay C/D

Time

8:00 am - 4:00 pm

Session

AILP Issues: Personal Miscellaneous

CEU

7

Sponsor

Mapfre Insurance

Speaker

Rich Douglas

Room

Berkeley

Time

8:45 am - 9:45 am

Session

Lender Insurance Demands: How to Respond Without Overstating

CEU

1

Sponsor

Vermont Mutual Insurance Group®

Speaker

Laura Poulin

Room

Clarendon

Time

8:45 am - 9:45 am

Session

I Can’t Afford My Policy!

CEU

1

Sponsor

Plymouth Rock Assurance

Speaker

Marshall Katz

Room

Hampton

Time

8:45 am - 9:45 am

Session

Insuring Against The Dark Side Of Human Behavior

CEU

1

Sponsor

Speaker

Catherine Trischan

Room

Gardner A

Time

8:45 am - 9:45 am

Session

The New E-Titles

CEU

1

Sponsor

Speaker

Room

Gardner B

Time

8:45 am - 9:45 am

Session

Practical AI in the Agency; From First Prompt to Everyday Use

CEU

1

Sponsor

Speaker

Dale Steinke

Room

Exeter

Time

9:00 am - 3:00 pm

Session

Foster Love Project Bag Drive

CEU

Sponsor

Safelite

Speaker

Room

Grand Ballroom

Time

10:00 am - 3:00 pm

Session

Trade Show is OPEN!

CEU

Sponsor

Speaker

Room

Grand Ballroom

Time

10:00 am - 2:00 pm

Session

Engraved In History

CEU

Sponsor

Openly

Speaker

Room

Grand Ballroom Foyer

Time

10:00 am - 2:00 pm

Session

Revolutionize Your Nutrition

CEU

Sponsor

Narragansett Bay Insurance Company

Speaker

Room

Grand Ballroom

Time

10:00 am - 12:00 pm

Session

E&O Mock Trial 2026

CEU

1

Sponsor

Speaker

Ed Landers

Room

Back Bay A

Time

10:00 am - 11:00 am

Session

Insuring Condos the Right Way: Avoiding the Coverage Gaps

CEU

1

Sponsor

Mapfre Insurance

Speaker

Laura Poulin

Room

Clarendon

Time

10:00 am - 11:00 am

Session

The Customer Needs to Save Money on Their Auto Policy: What Can They/We Do?

CEU

1

Sponsor

Arbella Insurance Group

Speaker

Marshall Katz

Room

Hampton

Time

10:00 am - 11:00 am

Session

Ordinance Or Law Coverage – Why It’s Important For Every Building!

CEU

1

Sponsor

The Andover Companies

Speaker

Catherine Trischan

Room

Gardner A

Time

10:00 am - 11:00 am

Session

Plate vs. Policy 2026

CEU

1

Sponsor

Liberty Mutual Insurance

Speaker

Marlie Waterman

Room

Gardner B

Time

10:00 am - 11:00 am

Session

Hone Your AI Prompt Skills for Smarter Results

CEU

1

Sponsor

Speaker

Dale Steinke

Room

Exeter

Time

10:00 am - 11:00 am

Session

Messages from Beyond

CEU

Sponsor

Speaker

Danielle O’Brien

Room

Dalton

Time

11:00 am - 2:00 pm

Session

Future at Hand Palm Readers

CEU

Sponsor

A.I.M. Mutual

Speaker

Room

Grand Ballroom

Time

11:15 am - 12:15 pm

Session

Additional Insured Endorsements: How They Changed and Why They Matter

CEU

1

Sponsor

Arbella Insurance Group

Speaker

Laura Poulin

Room

Clarendon

Time

11:15 am - 12:15 pm

Session

You Added the Endorsement and Now the Agency is Getting a Bill for It!

CEU

1

Sponsor

Speaker

Marshall Katz

Room

Hampton

Time

11:15 am - 12:15 pm

Session

Parametric Insurance – What Is It And How Can It Help Your Client?

CEU

1

Sponsor

Speaker

Catherine Trischan

Room

Gardner A

Time

11:15 am - 12:15 pm

Session

Coverage vs. Effective Date 2026

CEU

1

Sponsor

Speaker

Marlie Waterman

Room

Gardner B

Time

11:15 am - 12:15 pm

Session

Qigong for Lasting Health and Wellness

CEU

Sponsor

Narragansett Bay Insurance Company

Speaker

Julia Sun

Room

Dalton

Time

12:00 pm - 1:15 pm

Session

CEU

Sponsor

Speaker

Room

Back Bay C/D

Time

1:15 pm - 2:15 pm

Session

You Thought You Knew The Insured…Then This Happened!

CEU

1

Sponsor

Speaker

Marshall Katz

Room

Hampton

Time

1:15 pm - 2:15 pm

Session

Protective Safeguards Endorsements And Other Policy Warranties

CEU

1

Sponsor

Speaker

Catherine Trischan

Room

Gardner A

Time

1:15 pm - 2:15 pm

Session

Listing Operators in Massachusetts: Who Must Be Disclosed and Why It Matters

CEU

1

Sponsor

N&D | Union Mutual Insurance Group

Speaker

Laura Poulin

Room

Clarendon

Time

1:15 pm - 2:15 pm

Session

RMV What’s New 2026

CEU

1

Sponsor

Arbella Insurance Group

Speaker

Marlie Waterman

Room

Gardner B

Time

1:15 pm - 2:15 pm

Session

Salsa In An Hour!

CEU

Sponsor

Speaker

Laura Leones

Room

Exeter

Time

2:00 pm -

Session

Toll House Cookie Break

CEU

Sponsor

Openly

Speaker

Room

Trade Show Floor

Time

2:00 pm - 2:45 pm

Session

CEU

Sponsor

The Concord Group

Speaker

Room

Grand Ballroom Foyer

Time

2:30 pm - 3:30 pm

Session

Rental Cars: Don’t Confuse the Contract with the Coverage

CEU

1

Sponsor

Speaker

Laura Poulin

Room

Clarendon

Time

2:30 pm - 3:30 pm

Session

Privacy & Ethics with RMV

CEU

1

Sponsor

Speaker

Marlie Waterman

Room

Gardner B

Time

2:30 pm - 3:30 pm

Session

The Customer Has A Need To Know

CEU

1

Sponsor

Speaker

Marshall Katz

Room

Hampton

Time

2:30 pm - 3:30 pm

Session

Where Did My Coverage Go And Can I Get It Back? Cyber Incident and Electronic Data Issues

CEU

1

Sponsor

Speaker

Catherine Trischan

Room

Gardner A

Time

2:30 pm - 3:30 pm

Session

Let’s Play Some Bingo!

CEU

Sponsor

Mapfre Insurance

Speaker

Room

Back Bay B

Time

3:30 pm - 5:00 pm

Session

Celebrating Independence in the Safety Zone!

CEU

Sponsor

Safety Insurance

Speaker

Room

Constitution Ballroom

Sunday, October 25, 2026

Time

8:30 am - 9:00 am

Session

Full Breakfast Buffet

CEU

Sponsor

Speaker

Room

Fairfax A

Time

9:00 am - 12:00 pm

Session

CEU

1

Sponsor

Speaker

Marshall Katz

Room

Fairfax B

Time

12:00 pm -

Session

CEU

Sponsor

Speaker

Room

Outside of Fairfax

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