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Laura Poulin

Director of Curriculum and Technical Affairs: MAIA

For over 35 years Laura has worked in the Independent Insurance Agency system, advancing through roles servicing clients, marketing insurance programs, supervising, training, and mentoring her peers. Throughout her career Laura has become well known as a resource for providing insight, guidance and technical insurance expertise to complex inquiries and situations. Her proven ability to read, analyze and interpret policy language and effectively translate and communicate her responses to others has earned her a level of credibility with her Peers. Throughout her career Laura has been teaching and developing insurance professionals - everything from agency processes, agency management systems to insurance coverages. Laura is excited for the opportunity to formally apply her extensive knowledge and understanding of unique learning styles and ideal learning atmospheres, Laura recently joined MAIA. The preceding 15 years Laura spent working at Eastern Insurance Group, earning the honor of acceptance into the Presidents Club, their most prestigious award. “To be successful, it is necessary to take our careers seriously, which includes the development of our talents and skills. But that doesn’t mean insurance has to be mundane. It is vital to engage in and enjoy not only the process of learning, teaching, and working, but the people as well.”