Thursday, September 18, 2025 Time8:00 am - 4:00 pm SessionAttendee Registration CEUN/A Sponsor Speaker RoomGrand Ballroom Foyer Time8:00 am - 10:00 am SessionContinental Breakfast CEUN/A Sponsor Speaker RoomGrand Ballroom Foyer Time9:00 am - 5:00 pm SessionAILP Coverage – Commercial Auto CEU Sponsor SpeakerMary Fredette RoomBack Bay D Time9:00 am - 5:00 pm SessionEPLI: The Claim You Never See Coming CEU Sponsor SpeakerLaura Poulin RoomBack Bay C Time9:00 am - 5:00 pm SessionReal Estate & Hospitality Insurance: Key Concepts & Coverages CEU Sponsor SpeakerKatie Foley RoomBack Bay B Time9:00 am - 5:00 pm SessionP&C Licensing Program – Day 1 CEUN/A Sponsor SpeakerRobert Bellenoit RoomExeter Time12:00 pm - 1:00 pm SessionLunch Time! CEUN/A Sponsor Speaker RoomCommonwealth Time1:30 pm - 4:30 pm SessionAI 101: Getting Started with AI in Your Agency CEUN/A Sponsor SpeakerCharles FurmeriePatrick TobiassonTed Hughes RoomBack Bay A Time2:30 pm - 3:30 pm SessionAfternoon Break CEUN/A Sponsor Speaker RoomGrand Ballroom Foyer Time4:30 pm - 6:00 pm SessionTailgate Reception with Buddy Funjoy CEUN/A Sponsor Speaker RoomRepublic Foyer Friday, September 19, 2025 Time7:30 am - 4:00 pm SessionAttendee Registration CEUN/A Sponsor Speaker RoomGrand Ballroom Foyer Time7:30 am - 9:00 am SessionFull Breakfast Buffet CEUN/A Sponsor Speaker RoomConstitution Time8:15 am - 4:15 pm SessionAILP Issues – Commercial Property CEU Sponsor SpeakerMary Fredette RoomBerkeley Time8:15 am - 4:15 pm SessionP&C Licensing Program – Day 2 CEUN/A Sponsor SpeakerRobert Bellenoit RoomExeter Time8:15 am - 11:15 am SessionE&O 2025! CEU Sponsor SpeakerJill Gidge RoomBack Bay D Time9:00 am - 1:00 pm SessionTRADE SHOW OPENS! CEU Sponsor Speaker RoomGrand Ballroom Time9:00 am - 11:30 am SessionProfessional Headshot Lounge CEUN/A Sponsor Speaker RoomGrand Ballroom Foyer Time9:00 am - 10:00 am SessionOne-Size-Fits-NONE: “Watch Me” Is NOT a Strategy for Sales Success – PRINCIPALS ONLY! CEUN/A Sponsor SpeakerSteve Heroux RoomBack Bay B Time9:00 am - 10:00 am SessionThe Coverage Wars – Replacement Cost, Co-Insurance & the Valuation Crisis CEU Sponsor SpeakerLaura Poulin RoomDalton Time9:00 am - 10:00 am SessionCommercial Property Problems: Start with Five CEU Sponsor SpeakerKevin Amrhein RoomClarendon Time9:00 am - 10:00 am SessionAuto Dealers Coverage Form: Garagekeepers Claims CEU Sponsor SpeakerNikki Sherrill RoomHampton Time9:00 am - 10:00 am SessionPanel: Taking AI to the Next Level in Your Agency CEU Sponsor SpeakerCharles FurmerieChristopher FittsLee GaudetteSara GiguerePaul Ostrander RoomBack Bay A Time10:15 am - 11:15 am SessionISO CGL — Coverage A, B, and the Exclusion Minefield CEU Sponsor SpeakerLaura Poulin RoomDalton Time10:15 am - 11:15 am SessionWeird Personal Lines Rental Exposures CEU Sponsor SpeakerKevin Amrhein RoomClarendon Time10:15 am - 11:15 am SessionCatastrophic Storms Over the Last 5 Years CEU Sponsor SpeakerNikki Sherrill RoomHampton Time10:15 am - 11:15 am SessionState of the P&C Insurance Industry: Key Risks & Opportunities – PRINCIPALS ONLY! CEUN/A SponsorThe Andover Companies SpeakerSean Kevelighan RoomBack Bay A Time11:30 am - 12:45 pm SessionMAIA’s Annual Meeting CEUN/A Sponsor SpeakerAngela RipleyRichard GreenChristopher FittsPatrick DempseyGlen DavisNick Fyntrilakis RoomBack Bay C Time12:00 pm - 1:00 pm SessionBloody Mary and Mimosa Bar CEUN/A Sponsor Speaker RoomTrade Show Time1:00 pm - 2:15 pm SessionGourmet Luncheon with Keynote Speaker – Massachusetts Commissioner of Insurance, Michael Caljouw CEUN/A Sponsor SpeakerMichael Caljouw RoomConstitution Time2:00 pm - 4:00 pm SessionProfessional Headshot Lounge CEUN/A Sponsor Speaker RoomGrand Ballroom Foyer Time2:30 pm - 4:30 pm SessionDigital Marketing Home Runs for 2025 and Beyond! CEUN/A Sponsor SpeakerJoseph Cox RoomBack Bay A Time2:30 pm - 4:00 pm SessionTRADE SHOW RE-OPENS! CEUN/A Sponsor Speaker RoomGrand Ballroom Time2:30 pm - 4:00 pm SessionBringing the PRO back into the Sale PROfession CEUN/A Sponsor SpeakerSteve Heroux RoomBack Bay B Time2:30 pm - 3:30 pm SessionCyber, Tech E&O & the “Non-Tangible” Coverage Gap CEU Sponsor SpeakerLaura Poulin RoomDalton Time2:30 pm - 3:30 pm SessionCommercial Lines Issues After Huge As* Storm CEU Sponsor SpeakerKevin Amrhein RoomClarendon Time2:30 pm - 3:30 pm SessionClaims Best Practices for Agents: The Agent Role vs. The Claims Department Lines Auto Claims CEU Sponsor SpeakerNikki Sherrill RoomHampton Time3:00 pm - 4:00 pm SessionAfternoon Cocktail CEUN/A Sponsor Speaker RoomTrade Show Time3:45 pm - 4:45 pm SessionThe Liability Squeeze — Auto, Umbrella, and the Rise of the $10M Claim CEU Sponsor SpeakerLaura Poulin RoomDalton Time3:45 pm - 4:45 pm SessionPersonal Lines Issues After a Huge As* Storm CEU Sponsor SpeakerKevin Amrhein RoomClarendon Time3:45 pm - 4:45 pm SessionInvestigation Process: What Are Adjusters Really Taking Into Consideration on Personal and Commercial Lines Auto Claims? CEU Sponsor SpeakerNikki Sherrill RoomHampton Time4:15 pm - 5:45 pm SessionGame Day Party with Steve Lyon! CEUN/A Sponsor Speaker RoomGrand Ballroom Foyer Saturday, September 20, 2025 Time7:30 am - 3:00 pm SessionAttendee Registration CEUN/A Sponsor Speaker RoomGrand Ballroom Foyer Time7:30 am - 9:30 am SessionBreakfast Buffet CEUN/A Sponsor Speaker RoomBack Bay B,C Time8:00 am - 4:00 pm SessionAILP Issues – Personal Residential Part 1 CEU Sponsor SpeakerMary Fredette RoomBerkeley Time8:45 am - 9:45 am SessionHomeowners Water Losses — What’s Covered, What’s Not CEU Sponsor SpeakerLaura Poulin RoomClarendon Time8:45 am - 9:45 am SessionFun (and Dangerous) as H*ll: Insuring Small Vehicles and Watercraft CEU Sponsor SpeakerKevin Amrhein RoomHampton Time8:45 am - 9:45 am SessionClaims Best Practices of Agents: The Agent Role vs. The Claims Department CEU Sponsor SpeakerNikki Sherrill RoomGardner A Time8:45 am - 9:45 am SessionPrivacy and the RMV CEU Sponsor SpeakerKathy Cormier RoomGardner B Time8:45 am - 9:45 am SessionRenewals Renewals Renewals? CEU Sponsor SpeakerMarshall Katz RoomDalton Time8:45 am - 9:45 am SessionGentle Stretch and Yoga to Get Your Day Going…Positively! CEU Sponsor SpeakerLorna Rousseau RoomExeter Time10:00 am - 3:00 pm SessionTRADE SHOW OPENS! CEUN/A Sponsor Speaker RoomGrand Ballroom Time10:00 am - 12:00 pm SessionE&O Mock Trial with Morrison Mahoney LLP! CEU Sponsor SpeakerEd Landers RoomBack Bay A Time10:00 am - 11:00 am SessionPIP, Med Pay & Medical Confusion — Parts 2, 4 & 5 CEU Sponsor SpeakerLaura Poulin RoomClarendon Time10:00 am - 11:00 am SessionYour Homeowner Insured is Now a Landlord: So What? CEU Sponsor SpeakerKevin Amrhein RoomHampton Time10:00 am - 11:00 am SessionEmerging Trends in the Claims Handling Process CEU Sponsor SpeakerNikki Sherrill RoomGardner A Time10:00 am - 11:00 am SessionPlate vs. Policy CEU Sponsor SpeakerKathy Cormier RoomGardner B Time10:00 am - 11:00 am SessionWhat To Do With The Flood Risk? CEU Sponsor SpeakerMarshall Katz RoomDalton Time10:00 am - 11:00 am SessionStress Management & Mindfulness CEUN/A Sponsor SpeakerLorna Rousseau RoomExeter Time10:00 am - 2:00 pm SessionWellness Check! CEUN/A Sponsor SpeakerBeth Whitney RoomTrade Show Time10:00 am - 2:00 pm SessionProfessional Headshot Lounge CEUN/A Sponsor Speaker RoomGrand Ballroom Foyer Time11:15 am - 12:15 pm SessionBusiness Auto Policy (BAP) — Symbols, Who’s Insured & Common Gaps CEU Sponsor SpeakerLaura Poulin RoomClarendon Time11:15 am - 12:15 pm Session“Where the H*ll Is My Stuff?” Addressing Supply Chain Exposures with Commercial Insureds CEU Sponsor SpeakerKevin Amrhein RoomHampton Time11:15 am - 12:15 pm SessionUpselling to Customers: Why Adding Those Endorsements Can Be So Important CEU Sponsor SpeakerNikki Sherrill RoomGardner A Time11:15 am - 12:15 pm Session2025 RTA Completion CEU Sponsor SpeakerKathy Cormier RoomGardner B Time11:15 am - 12:15 pm SessionYour Auto Limits Are What? CEU Sponsor SpeakerMarshall Katz RoomDalton Time11:15 am - 12:15 pm SessionPickleball, Wonder No More! CEUN/A Sponsor SpeakerMike Regan RoomExeter Time12:00 pm - 1:15 pm SessionLunch! CEUN/A Sponsor Speaker RoomBack Bay B,C Time12:30 pm - 3:30 pm SessionSpeed Mentoring for Women in Insurance – WOMEN ONLY! (Pre-Registration Required) CEUN/A Sponsor Speaker RoomBack Bay A Time1:15 pm - 2:15 pm SessionWater, Wind, & Wildfire – How Carriers Are Changing Property Coverage CEU Sponsor SpeakerLaura Poulin RoomClarendon Time1:15 pm - 2:15 pm Session“Oh That’s Why!”: A Few Reasons Your Contractor Hates the GL Policy and What To Do CEU Sponsor SpeakerKevin Amrhein RoomHampton Time1:15 pm - 2:15 pm SessionFraud: Why It Is a Concern on Every Claim? CEU Sponsor SpeakerNikki Sherrill RoomGardner A Time1:15 pm - 2:15 pm SessionCoverage vs. Effective Date CEU Sponsor SpeakerKathy Cormier RoomGardner B Time1:15 pm - 2:15 pm SessionThings Non-Insurance People Say CEU Sponsor SpeakerMarshall Katz RoomDalton Time1:15 pm - 2:15 pm SessionImprov, Work and Life CEU Sponsor SpeakerMark Hessler RoomExeter Time2:00 pm - SessionSoft Pretzel Snack! CEUN/A SponsorOpenly Speaker RoomTrade Show Time2:00 pm - 3:45 pm SessionAxe Throwing…The Safe Way! CEUN/A Sponsor Speaker RoomGrand Ballroom Foyer Time2:30 pm - 3:30 pm SessionMassachusetts Workers’ Comp — Who’s Covered, When, and How CEU Sponsor SpeakerLaura Poulin RoomClarendon Time2:30 pm - 3:30 pm SessionGetting Small Businesses to Understand Why They Need Cyber CEU Sponsor SpeakerKevin Amrhein RoomHampton Time2:30 pm - 3:30 pm SessionPAP vs. Transportation Network Companies CEU Sponsor SpeakerNikki Sherrill RoomGardner A Time2:30 pm - 3:30 pm SessionRMV – What’s New for 2025 CEU Sponsor SpeakerKathy Cormier RoomGardner B Time2:30 pm - 3:30 pm SessionThe Quote States What? The Bill Is What? CEU Sponsor SpeakerMarshall Katz RoomDalton Time2:30 pm - 3:30 pm SessionLet’s Play Some Bingo!!! CEUN/A Sponsor Speaker RoomBack Bay B Time3:30 pm - 5:30 pm SessionSafety Zone’s Post Game Celebration with Lexi James and Wildheart! CEUN/A Sponsor Speaker RoomConstitution Ballroom Sunday, September 21, 2025 Time8:30 am - 9:00 am SessionFull Breakfast Buffet CEUN/A Sponsor Speaker RoomFairfax A Time9:00 am - 12:00 pm SessionGame Day 2025! CEU Sponsor SpeakerMarshall Katz RoomFairfax B Time12:00 pm - SessionLunch to Go! CEUN/A Sponsor Speaker RoomOutside of Fairfax
