Thursday, October 22, 2026 Time8:00 am - 4:00 pm SessionAttendee Registration CEU SponsorMapfre Insurance Speaker RoomGrand Ballroom Foyer Time8:00 am - 10:00 am SessionContinental Breakfast CEU Sponsor Speaker RoomGrand Ballroom Foyer Time9:00 am - 5:00 pm SessionAILP Issues Part 1: EPLI CEU SponsorMapfre Insurance SpeakerRich Douglas RoomBack Bay D Time9:00 am - 5:00 pm SessionMassachusetts Commercial Auto Overhaul: CAR’s 2027 Form Changes CEU Sponsor SpeakerLaura Poulin RoomBack Bay C Time9:00 am - 5:00 pm SessionP&C Licensing Program – Day 1 CEU Sponsor SpeakerMarshall Katz RoomExeter Time9:00 am - 5:00 pm SessionPersonal Residential Intensive…Or There’s No Place Like Home! CEU Sponsor SpeakerIrene Morrill RoomBack Bay B Time12:00 pm - 1:00 pm SessionLunch Time! CEU Sponsor Speaker RoomCommonwealth Time1:30 pm - 4:30 pm SessionS.U.P.E.R Power Leadership; Influence, Identity & Impact! CEU Sponsor SpeakerTraci Adedeji RoomBack Bay A Time2:30 pm - 3:30 pm SessionAfternoon Break CEU Sponsor Speaker RoomGrand Ballroom Foyer Time4:30 pm - 6:00 pm SessionCatch the Spirit Reception CEU SponsorPlymouth Rock Assurance Speaker RoomRepublic Foyer Friday, October 23, 2026 Time7:30 am - 4:00 pm SessionAttendee Registration CEU SponsorMapfre Insurance Speaker RoomGrand Ballroom Foyer Time7:30 am - 9:00 am SessionFull Breakfast Buffet CEU Sponsor Speaker RoomConstitution Time8:15 am - 4:15 pm SessionAILP Issues Part 2: Commercial Liability CEU SponsorMapfre Insurance SpeakerRich Douglas RoomBerkeley Time8:15 am - 4:15 pm SessionP&C Licensing Program – Day 2 CEU Sponsor SpeakerMarshall Katz RoomExeter Time8:15 am - 11:15 am SessionE&O 2026! CEU Sponsor SpeakerJohn Slosek RoomBack Bay D Time8:30 am - 9:30 am SessionFrom AI Overload to Smart Decisions: How Agencies Evaluate and Adopt AI CEU Sponsor SpeakerDale Steinke RoomBack Bay A Time9:00 am - 1:00 pm SessionTrade Show Opens! CEU Sponsor Speaker RoomGrand Ballroom Time9:00 am - 10:00 am SessionAgent Duty: What Does It Really Mean? CEU SponsorSafety Insurance SpeakerLaura Poulin RoomDalton Time9:00 am - 10:00 am SessionThe HO Policy Goes On Vacation! CEU Sponsor SpeakerIrene Morrill RoomClarendon Time9:00 am - 10:00 am SessionCertificates Of Insurance – They Want What?! CEU Sponsor SpeakerCatherine Trischan RoomHampton Time9:45 am - 10:45 am SessionAI Literacy and Governance: Building Trust, Guardrails, and Good Judgement CEU Sponsor SpeakerDale Steinke RoomBack Bay A Time9:45 am - 11:15 am SessionState of the Industry: Navigating Change and Capturing Opportunity (PRINCIPALS ONLY) CEU Sponsor SpeakerPhil Trem RoomBack Bay B Time10:15 am - 11:15 am SessionReplacement Cost vs. Reconstruction Cost and Insuring To Value CEU Sponsor SpeakerIrene Morrill RoomClarendon Time10:15 am - 11:15 am SessionUnlicensed Staff in Massachusetts: Staying Compliant Without Slowing Down CEU Sponsor SpeakerLaura Poulin RoomDalton Time10:15 am - 11:15 am SessionCommercial General Liability – Changes Coming Soon! CEU Sponsor SpeakerCatherine Trischan RoomHampton Time11:30 am - 12:45 pm SessionMAIA’s Annual Meeting CEU SponsorQuincy Mutual Group SpeakerGlen DavisChristopher FittsNick FyntrilakisRichard GreenPaul OstranderGreg Sandrock RoomBack Bay C Time12:00 pm - 1:00 pm SessionBloody Mary and Mimosa Bar! CEU SponsorLiberty Mutual Insurance Speaker RoomTrade Show Time1:00 pm - 2:15 pm SessionGourmet Luncheon with Keynote Speaker, Joe Torrillo CEU SponsorArbella Insurance Group SpeakerJoe Torrillo RoomConstitution Time2:30 pm - 4:00 pm SessionTrade Show Re-Opens! CEU Sponsor Speaker RoomGrand Ballroom Time2:30 pm - 3:30 pm SessionBonds Without the Confusion: What You Need to Know CEU Sponsor SpeakerLaura Poulin RoomDalton Time2:30 pm - 3:30 pm SessionE-Bikes…Covered or Not? CEU Sponsor SpeakerIrene Morrill RoomClarendon Time2:30 pm - 3:30 pm SessionEmployment Practices Liability – Why Every Business Needs It CEU Sponsor SpeakerCatherine Trischan RoomHampton Time2:30 pm - 4:00 pm SessionThe Agency Cyber Playbook: A Guide to Risk, Reputations, and Recovery CEU Sponsor SpeakerRobert Beltran RoomBack Bay B Time2:30 pm - 4:30 pm SessionRunning An Agency In 2026 – A Panel Discussion (PRINCIPALS ONLY) CEU Sponsor SpeakerRichard GreenJohn LaPointeLauren LeClairePatrick LongDaniel T. Morse RoomBack Bay A Time3:00 pm - 4:00 pm SessionAfternoon Cocktail! CEU Sponsor Speaker RoomTrade Show Time3:45 pm - 4:45 pm SessionThird-Party Claims and Action-Over Exposure: Don’t Get Caught in the Middle CEU Sponsor SpeakerLaura Poulin RoomDalton Time3:45 pm - 4:45 pm SessionBAP vs. MA…If You Have the Choice, Which Is Better? CEU Sponsor SpeakerIrene Morrill RoomClarendon Time3:45 pm - 4:45 pm SessionFour Property Concepts Every Agent Should Understand CEU Sponsor SpeakerCatherine Trischan RoomHampton Time4:15 pm - 5:45 pm SessionT.G.I.F. – Thank Goodness For Independence And Freedom Celebration! CEU Sponsor Speaker RoomGrand Ballroom Foyer Saturday, October 24, 2026 Time7:30 am - 3:00 pm SessionAttendee Registration CEU SponsorMapfre Insurance Speaker RoomGrand Ballroom Foyer Time7:30 am - 9:30 am SessionBreakfast Buffet CEU Sponsor Speaker RoomBack Bay C/D Time8:00 am - 4:00 pm SessionAILP Issues: Personal Miscellaneous CEU SponsorMapfre Insurance SpeakerRich Douglas RoomBerkeley Time8:45 am - 9:45 am SessionLender Insurance Demands: How to Respond Without Overstating CEU Sponsor SpeakerLaura Poulin RoomClarendon Time8:45 am - 9:45 am SessionI Can’t Afford My Policy! CEU Sponsor SpeakerMarshall Katz RoomHampton Time8:45 am - 9:45 am SessionInsuring Against The Dark Side Of Human Behavior CEU Sponsor SpeakerCatherine Trischan RoomGardner A Time8:45 am - 9:45 am SessionThe New E-Titles CEU Sponsor Speaker RoomGardner B Time8:45 am - 9:45 am SessionPractical AI in the Agency; From First Prompt to Everyday Use CEU Sponsor SpeakerDale Steinke RoomExeter Time10:00 am - 3:00 pm SessionTrade Show is OPEN! CEU Sponsor Speaker RoomGrand Ballroom Time10:00 am - 12:00 pm SessionE&O Mock Trial 2026 CEU Sponsor SpeakerEd Landers RoomBack Bay A Time10:00 am - 11:00 am SessionInsuring Condos the Right Way: Avoiding the Coverage Gaps CEU Sponsor SpeakerLaura Poulin RoomClarendon Time10:00 am - 11:00 am SessionThe Customer Needs to Save Money on Their Auto Policy: What Can They/We Do? CEU Sponsor SpeakerMarshall Katz RoomHampton Time10:00 am - 11:00 am SessionOrdinance Or Law Coverage – Why It’s Important For Every Building! CEU Sponsor SpeakerCatherine Trischan RoomGardner A Time10:00 am - 11:00 am SessionPlate vs. Policy 2026 CEU Sponsor SpeakerMarlie Waterman RoomGardner B Time10:00 am - 11:00 am SessionHone Your AI Prompt Skills for Smarter Results CEU Sponsor SpeakerDale Steinke RoomExeter Time10:00 am - 11:00 am SessionMessages from Beyond CEU Sponsor SpeakerDanielle O’Brien RoomDalton Time11:15 am - 12:15 pm SessionAdditional Insured Endorsements: How They Changed and Why They Matter CEU Sponsor SpeakerLaura Poulin RoomClarendon Time11:15 am - 12:15 pm SessionYou Added the Endorsement and Now the Agency is Getting a Bill for It! CEU Sponsor SpeakerMarshall Katz RoomHampton Time11:15 am - 12:15 pm SessionParametric Insurance – What Is It And How Can It Help Your Client? CEU Sponsor SpeakerCatherine Trischan RoomGardner A Time11:15 am - 12:15 pm SessionCoverage vs. Effective Date 2026 CEU Sponsor SpeakerMarlie Waterman RoomGardner B Time11:15 am - 12:15 pm SessionQigong for Lasting Health and Wellness CEU Sponsor SpeakerJulia Sun RoomDalton Time12:00 pm - 1:15 pm SessionLunch! CEU Sponsor Speaker RoomBack Bay C/D Time1:15 pm - 2:15 pm SessionYou Thought You Knew The Insured…Then This Happened! CEU Sponsor SpeakerMarshall Katz RoomHampton Time1:15 pm - 2:15 pm SessionListing Operators in Massachusetts: Who Must Be Disclosed and Why It Matters CEU Sponsor SpeakerLaura Poulin RoomClarendon Time1:15 pm - 2:15 pm SessionProtective Safeguards Endorsements And Other Policy Warranties CEU Sponsor SpeakerCatherine Trischan RoomGardner A Time1:15 pm - 2:15 pm SessionRMV What’s New 2026 CEU Sponsor SpeakerMarlie Waterman RoomGardner B Time1:15 pm - 2:15 pm SessionSalsa In An Hour! CEU Sponsor SpeakerLaura Leones RoomExeter Time2:30 pm - 3:30 pm SessionRental Cars: Don’t Confuse the Contract with the Coverage CEU Sponsor SpeakerLaura Poulin RoomClarendon Time2:30 pm - 3:30 pm SessionPrivacy & Ethics with RMV CEU Sponsor SpeakerMarlie Waterman RoomGardner B Time2:30 pm - 3:30 pm SessionThe Customer Has A Need To Know CEU Sponsor SpeakerMarshall Katz RoomHampton Time2:30 pm - 3:30 pm SessionWhere Did My Coverage Go And Can I Get It Back? Cyber Incident and Electronic Data Issues CEU Sponsor SpeakerCatherine Trischan RoomGardner A Time2:30 pm - 3:30 pm SessionLet’s Play Some Bingo! CEU SponsorMapfre Insurance Speaker RoomBack Bay B Time3:30 pm - 5:00 pm SessionCelebrating Independence in the Safety Zone! CEU SponsorSafety Insurance Speaker RoomConstitution Ballroom Sunday, October 25, 2026 Time8:30 am - 9:00 am SessionFull Breakfast Buffet CEU Sponsor Speaker RoomFairfax A Time9:00 am - 12:00 pm SessionGame Day 2026! CEU Sponsor SpeakerMarshall Katz RoomFairfax B Time12:00 pm - SessionLunch To Go! CEU Sponsor Speaker RoomOutside of Fairfax