The Attendee List will be displayed approximately two weeks before the event.
Location: Sheraton Boston Hotel, 39 Dalton St, Boston, MA
Mobile App: Everything you need at your fingertips - MAIA Big Event Mobile App!
- From your mobile app store, search "Big I Events" and download the app.
- In the app, search "MAIA's Big Event 2025" and click to open. When you open the app again, you will remain in this event.
- If you used the mobile app last year, it may populate with last year's event. To switch, open the menu and scroll to "Switch Event," then follow the instructions above to access this year's event.
NEW THIS YEAR! Download the mobile app and turn on notifications!
During the event, you will receive a "Word of the Day" alert. Submit it at registration each day for your chance to win $100 cash!
CE Class Form: If you are taking any CE classes, the easiest/quickest way to sign in is to pre-fill this form with the classes you plan to attend and hand it in as you go into the classes.
Download the CE form.
Theme: Sports – We Play to Win!
Dress: Business, Business Casual - We encourage you to wear your favorite sports team jersey, shirt, hat, etc.
Drawings, Raffles, Prizes:
Play to Win! Receive a scorecard at registration and visit the exhibitors displayed. You will participate in a ‘game’ with them and they'll stamp your card. Winner will be drawn at the Post Game Celebration and receive $500!
Axe Throwing…The Safe Way! With 3 chances to throw, depending on where you land, you could win $600, $300, or $150. Winners announced at the Post Game Celebration!
Saturday Night Door Prize! Celebrate with us at the Post Game Celebration! Submit your ticket upon entry, and the lucky winner will receive $1000 cash!
Name That Team! Walk the trade show floor and ‘Name that Team’! Visit the two tables that show team logos and/or stadiums, fill out the form, and drop it in the box. Two winners will be drawn and receive $100 cash!
Trade Show Drawings/Prizes! Venture through the trade show, visiting exhibitors with their own giveaways and raffles - you could get your lucky shot!
Conference Hours:
Thursday, September 18th
Registration opens at 8:00 AM. End the day with the 4:30 PM Tailgate Reception with Buddy Fanjoy!
Friday, September 19th
Registration opens at 8:00 AM. End the day with the 4:15 PM Game Day Party with Steve Lyons!
Saturday, September 20th
Registration opens at 7:30 AM. End the day with the 3:30 PM Post Game Celebration with Lexi and the Wildhearts!
Sunday, September 21st
Breakfast opens at 8:30 AM. End the day with a Lunch to Go at 12:00 PM!
Trade Show Hours:
Friday, September 19th
9:00 AM – 1:00 PM and 2:30 PM – 4:00 PM
Saturday, September 20th
10:00 AM – 3:00 PM
We can't wait to see you!
This list is in alphabetical order. Handouts currently available are linked below.
All-day classes will receive a hard-copy book at the start of class.
2025 RTA Completion
Auto Dealers Coverage Form: Garage Keepers Claims
Bringing the PRO back into the Sale PROfession
Business Auto Policy (BAP) — Symbols, Who’s Insured & Common Gaps
Catastrophic Storms Over the Last 5 Years
Claims Best Practices for Agents: Building Relationships Between Claims and Agency
Commercial Lines Issues After Huge As* Storm
Commercial Property Problems: Start with Five
Coverage vs. Effective Date
Cyber, Tech E&O & the “Non-Tangible” Coverage Gap
Digital Marketing Home Runs for 2025 and Beyond!
E&O 2025!
E&O Mock Trial with Morrison Mahoney LLP!
Emerging Trends in the Claims Handling Process
Fraud: Why It Is a Concern on Every Claim?
Fun (and Dangerous) as H*ll: Insuring Small Vehicles and Watercraft
Game Day 2025!
Getting Small Businesses to Understand Why They Need Cyber
Homeowners Water Losses — What’s Covered, What’s Not
Improv, Work, and Life
Investigation Process: What Are Adjusters Really Taking Into Consideration on Personal and Commercial Lines Auto Claims?
ISO CGL — Coverage A, B, and the Exclusion Minefield
Let’s Play Some Bingo!!!
Massachusetts Workers’ Comp — Who’s Covered, When, and How
"Oh, That’s Why!": A Few Reasons Your Contractor Hates the GL Policy and What To Do
One-Size-Fits-NONE: “Watch Me” Is NOT a Strategy for Sales Success – PRINCIPALS ONLY!
PAP vs. Transportation Network Companies
Personal Lines Issues After a Huge As* Storm
PIP, Med Pay & Medical Confusion — Parts 2, 4 & 5
Plate vs. Policy
Privacy and Driving Records 2025
Renewals Renewals Renewals?
Rising Cost in Claims: A Look at Property Vs. Casualty
RMV – What’s New for 2025
State of the P&C Insurance Industry: Key Risks & Opportunities – PRINCIPALS ONLY!
Stress Management & Mindfulness
The Coverage Wars – Replacement Cost, Co-Insurance & the Valuation Crisis
The Liability Squeeze — Auto, Umbrella, and the Rise of the $10M Claim
The Quote States What? The Bill Is What? Things Non-Insurance People Say
Upselling to Customers: Why Adding Those Endorsements Can Be So Important
Water, Wind, & Wildfire – How Carriers Are Changing Property Coverage
Weird Personal Lines Rental Exposures
What To Do With The Flood Risk?
"Where the H*ll Is My Stuff?": Addressing Supply Chain Exposures with Commercial Insureds
Your Auto Limits Are What?
Your Homeowner Insured is Now a Landlord: So What?

Cancellation Policy:
If the cancellation notice is received before August 29, 2025 (14 business days before the start of the event), you will receive full credit for your cancellations.
If the cancellation notice is received between August 30th and September 8th (13-7 business days before the start of the event), the following fees will be deducted from the final refund amount:
All Access, Thursday, Friday, and Saturday Pass: a $110 cancellation fee.
Sunday and Friday Lunch Pass: a $60 cancellation fee.
P&C Licensing and any other pass will not receive any refunds.
Cancellations received after September 8, 2025 (less than seven business days before the start of the event) and/or no shows will forfeit all registration fees.
If you have any questions, please contact Heather Kramer at [email protected] or 508-634-7369