IIABA Board of Directors Chair:
John Costello is vice president of USI Insurance Services in Rochester, NY. Costello was installed as Big “I” chairman-elect in October 2021. Throughout his career, Costello has volunteered in a variety of professional and community service organizations. He is former chairman of the Independent Insurance Agents & Brokers of New York, past president of the Independent Insurance Agents of Monroe County and was the 1995 Monroe County Insurance Professional of the Year. He formerly served on the board of directors of the Big “I” and chaired the Big “I” Finance Committee. He is active in the Society of Certified Insurance Counselors and the Insurance Risk Management Institute. He was elected to the Big “I” Executive Committee in 2016. Costello has nearly 40 years of experience in the insurance industry. After graduating from Villanova University with a degree in finance in 1976, he worked as an underwriter for General Accident Insurance before serving as president for Costello Agency Inc. for 12 years. In 1995, he became partner at Costello, Dreher, Kaiser Insurance Agency and joined First Niagara Risk Management in 2003 as vice president. Through a series of mergers and acquisitions, Costello served at Key Insurance & Benefits, then USI Insurance Services, specializing in the construction, manufacturing and hospitality industries.